terms
Terms and Conditions
Last updated: 15 August 2026
Scope and quotation
Every project is quoted after a scoping call. The written quote states what is included, the price and the launch date. Work starts once the scope, price, timeline and deposit are agreed in writing. Anything outside the agreed scope is quoted separately before it is built, never added to an invoice after the fact.
Payment
Project work is 30% deposit to start, with the balance due after launch. Care plans are billed monthly in advance. All prices are quoted ex VAT. Invoices are payable within 14 days unless the quote says otherwise.
Timelines and the delay discount
The quote carries a launch date. If we miss it for reasons within our control, the price drops. The date assumes content, access and feedback arrive when agreed; delays on your side move the date rather than trigger the discount, and we will tell you in writing when that happens.
Ownership of what we build
After final payment, you own the website content, code and accounts created for your business. Domain, hosting, analytics and email accounts are set up in your name from the start. We keep the right to describe the work and show it publicly unless you ask us not to.
Your responsibilities
You supply accurate business information, timely feedback and access to the systems the project touches. Where we automate a process, you confirm the business rules and the exception handling before launch. We build against what you tell us, so incorrect input produces incorrect output.
Third-party services
Websites, AI features and automations depend on third-party platforms — hosting, AI providers, automation platforms, payment and booking tools. Their availability, pricing and terms are outside our control. We name the dependencies before launch and will tell you when one changes in a way that affects you.
Liability
AI and automated systems can produce incorrect output. We design human review into anything consequential and document where it applies. We are not liable for business decisions made on unreviewed automated output, for losses caused by third-party platform failure, or for indirect or consequential loss. Nothing here limits liability that cannot lawfully be limited.
Ending the engagement
Care plans can be paused or cancelled at any time with no exit fee; the current month is not refunded. Project work can be stopped by either side in writing, with work completed to that point invoiced and handed over. Your accounts and content remain yours in every case.
Governing law
These terms are governed by the law of Ireland, and the Irish courts have jurisdiction over any dispute arising from them.
These are plain-language commercial terms for working with us, not legal drafting. They are a summary, not legal advice, and they do not replace a signed project agreement. Where a project needs one, the signed agreement takes precedence over this page. Before relying on these terms in a dispute, have an Irish solicitor review them.